Requirements Gathering and Analysis

The Glastonbury Festival (formally known as the Glastonbury Festival of Contemporary Performing Arts, and colloquially as Glasto) is a five-day festival of contemporary performing arts held each summer near Pilton, Somerset, England.

About age groups

“The festival is suitable for all ages, but ticket bookings and personal details are required for ages 13 and over, 12 and under can enter without a booking, and under 16s must be accompanied by a responsible adult (18+, usually a parent, carer, legal guardian or other adult entrusted with the care of a child)”The love of rock and pop music by most teenagers creates a base of concert numbers and is the reason why many people come from far and wide to glastonbury festival — Glastonbury Festival’s official website

About Accommodation

“The vast majority of festival-goers spent the weekend under canvas, taking advantage of the campsite included in the ticket price (from Wednesday night to Monday morning). But others chose to bring their campervans/caravans. For those who don’t want to live in tents, a limited number of local landlords offer rooms and even whole houses for rent during the festival.”—User experience (user evaluation)

Environmental issues

Over 200,000 people come to Worthy Farm every year. With so many attendees comes a great deal of waste – both literally and metaphorically. While festival organisers have made great strides in sustainability by promoting recycling and the use of renewable energy, the reality is that a large proportion of waste still ends up in landfill.

Commercialisation trumps cultural issues

Culturally, Glastonbury Festival has increasingly moved towards commercialisation rather than focusing on supporting artistic expression itself. While there was once an emphasis on grassroots movements – think indie bands or alternative performers – the current line-up is often made up of mainstream artists whose performances are more in line with commercial interests than any of the revolutionary spirit that defined the early festival.

Stakeholders and their requirements

In order to better complete the website and various processes o Glastonbury Festival .

User flow analysis diagram

A lot of the shortcomings on the site are demonstrated by way of a flowchart.—by reference 5

  • “The homepage is too fancy to be a good choice for everyone, and more simple decorations can be chosen.”
  • “Not very visible for fares, need to be more visible for fares.”
  • “put the sign up button up for easier to find information.”
  • “There is no search bar on the homepage of the website on cell phones.”
Problem page
Problem page 2

We conducted extensive research on the music festival, covering aspects such as personal preferences, user needs, and personal information. We sorted and categorised the data and created the following user journey map.

To support people living through these unprecedented times of conflict, they donate to Oxfam, War Child, UNHCR and other charities to help their work in some of the world’s most challenging areas.

They have launched a fully funded volunteer program. Funded by Clipper, the Festival’s official tea partner, the initiative aims to provide people who would not normally be able to attend the Festival due to social, cultural, economic and accessibility barriers with the opportunity to volunteer at the Festival.

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